The majority of the uniformed emergency services of the Hazard Prevention/Employment Directorate (GE) are on duty at the two police stations, which are manned around the clock. As a rule, a police station consists of officers from the security service as well as officers from the district and priority services. The bicycle patrols, known in Krefeld as "FInKen" (bicycle patrol for Krefeld city center), are particularly conspicuous on the streets. The southern police station is reinforced by officers from the task force. They are deployed throughout the city and are mainly on duty in plain clothes.
The Krefeld Police Command and Situation Service is responsible for receiving and processing all emergency calls from the area of responsibility of Krefeld Police Headquarters and for forwarding and monitoring the resulting operations. In addition, operational information is processed and made available as required.
An average of 250 emergency calls are received here every day via the emergency number 110. The spectrum ranges from disturbances to traffic accidents with injured persons to armed bank robberies. Quick decisions have to be made in each individual case so that citizens can be helped quickly.
The control center is manned 24 hours a day, 365 days a year.